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Support and Service

We are here to support you, every step of the way. Our customer service team is dedicated to provide you swift, friendly, expert advice anytime of the day.

Use and Care Videos

Maximize the kitchen potentials of your Sub-Zero and Wolf appliances with these tutorial videos.

SUB-ZERO CLASSIC (FORMERLY BUILT-IN) - HOW TO REPLACE THE AIR PURIFICATION CARTRIDGE

SUB-ZERO CLASSIC (FORMERLY BUILT-IN) - HOW TO REPLACE THE WATER FILTER

WOLF DUAL FUEL RANGE - USE AND CARE

WOLF GAS COOKTOP - USE AND CARE

WOLF ELECTRIC AND INDUCTION COOKTOPS - CLEANING AND CARE

SUB-ZERO DESIGNER (FORMERLY INTEGRATED) - HOW TO REPLACE THE AIR PURIFICATION CARTRIDGE

SUB-ZERO DESIGNER (FORMERLY INTEGRATED) - HOW TO REPLACE THE WATER FILTER

WOLF CHARBROILER - USE AND CARE

WOLF GRIDDLE - USE AND CARE

WOLF SEALED BURNER GAS RANGETOPS - USE AND CARE

WOLF DUAL FUEL AND SEALED BURNER RANGETOP - CLEANING AND CARE

WOLF SPEED OVEN - USE AND CARE

WOLF VACUUM SEAL DRAWERS - USE AND CARE

SUB ZERO CLASSIC (FORMERLY BUILT-IN) - EXTERIOR CLEANING AND CARE

SUB-ZERO CLASSIC (FORMERLY BUILT-IN) - HOW TO CLEAN THE CONDENSER

SUB-ZERO CLASSIC (FORMERLY BUILT-IN) - INTERIOR CARE AND CONFIGURATION

WOLF DUAL FUEL AND BUILT-IN OVENS - CLEANING AND CARE

WOLF E SERIES BUILT-IN OVEN - CLEANING AND CARE

WOLF L SERIES BUILT-IN OVEN - USE AND CARE

COOKING WITH THE WOLF CONVECTION STEAM OVEN

WOLF CONVECTION STEAM OVEN - RACK POSITIONS AND SET UP

WOLF CONVECTION STEAM OVEN - USING THE TEMPERATURE PROBE

WOLF CONVECTION STEAM OVEN - USE AND CARE

SUB-ZERO DESIGNER (FORMERLY INTEGRATED) - HOW TO CLEAN THE CONDENSER

EXCLUSIVE SUB-ZERO AND WOLF SHOWROOM
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Customer Service Support
For quick support, reach us on Viber or contact us via mobile at (+63917) 120 0111 or landline at (+632) 8634 8587. Our support hours are Mon-Fri 7AM-5PM and Sat 7AM-4PM. Alternatively, you can also email us at customerservice@focusglobalinc.com

© 2019 Sub-Zero, Inc. and Wolf Appliance, Inc. All Rights Reserved.

Exclusively distributed by Focus Global Inc.